Author: admin

Solutions

• Corrected an issue that delivered multiple email notifications for the Approved status to recipients when service requests were submitted while in Direct Mode.
• Corrected an issue that prevented large lists of equipment from being displayed all at once on the Equipment Visibility configuration page.
• Corrected an issue that caused errors when excluding equipment from a large list of equipment.
• Corrected an issue that caused errors when excluding equipment too quickly.
• Corrected an issue that prevented an image from being hidden on the Login page.
• Corrected an issue that caused errors when interacting with large amounts of data for extended periods of time.

Solutions

• Released to support FTMaintenance Service Request V3.1.5

Solutions

• Corrected a problem that occurred when automatically printing from a cloud system

Solutions

• Fixed an issue that prevented users with read or write permissions from viewing DM and PM work orders.
• Fixed an issue that caused loading errors when users in the Maintenance Manager group viewed DM and PM work order summaries.

Features

• When launched within an unsupported browser, FTMaintenance Service Request displays a message to notify the user that an unsupported browser is being used and to suggest alternative, supported browsers.

Solutions

• On the Notification Setup page, the Add Requesters title for the Additional Recipients toggle has been changed to Add Recipients.
• View pages now display the equipment number within the Equipment No. field.
• User email addresses are now saved to FTMaintenance records.
• Corrected an issue that caused a concatenation error when updating the FTMaintenance database to support FTMaintenance Service Request.

Features

• Individual tasks can be marked as complete on work orders.
• Completed tasks, and tasks yet to be completed for a particular work order, can be viewed.

Solutions

• Corrected an issue that prevented large lists of parts from being displayed on the Add Parts pages.
• Corrected an issue that allowed users with read-only rights to work orders to create DM Active work orders.
• Corrected an issue that caused tasks to display multiple times when viewing a DM Active work order history record.
• Corrected an issue that prevented the closure of DM Active work orders due to incomplete tasks even when all tasks had been completed and labor hours were assigned.
• Corrected an issue that allowed the quantities of allocated or pulled parts to be changed from the Work Order Summary page while in the guided view.
• Corrected an issue that caused multiple copies of the same task to be marked as complete when only one instance of the task was marked as complete.
• Corrected an issue that allowed Tasks to be deleted when labor was assigned to them.
• Corrected an issue that caused data issues when an action button was clicked multiple times.
• Corrected an issue that displayed a removed task when viewing a DM Active or PM Active work order from a mobile device while in the standard (unguided) view.
• Corrected an issue that prevented tasks from being displayed on the Add Tasks pages.
• Corrected an issue that prevented tasks on DM Active and PM Active work orders to be checked off or unchecked.
• Corrected an issue that prevented task filters from working properly.
• Corrected an issue that allowed users to remove parts from a DM Active or PM Active work order while in the guided view.
• Corrected an issue that prevented the Filter Options popup box from appearing when clicking the Add Filter button on the PM Jobs list.
• Corrected an issue that prevented the Equipment Service History page from displaying results.
• Corrected an issue that prevented the Equipment Service History page from refreshing correctly.
• Corrected an issue that allowed parts to be removed from the Work Order Summary page of a DM Active or PM Active work order while in the guided view.
• Corrected an issue that allowed tasks to be removed from the Work Order Summary page of a DM Active or PM Active work order while in the guided view.
• Changed the error message text on the Problem Description field on the Create Work Order page to refer to “Problem Description”.
• Corrected an issue that prevented work order section headers from displaying their arrow icons.

Solutions

• Improved user interface performance in the following modules:
  • DM Active
  • PM Active
  • DM Template
  • PM Master

Features

• Improved the performance of the Asset Tree.
• Added the ability to disable the dashboard.
• Added support for the Set Background Image feature when the dashboard is disabled.
• Added scrollbars to the dashboard for low resolution displays.

Solutions

• Improved the accuracy of dashboard metrics.
• Corrected an issue that could cause a work order activation error message at login.

Features

• Added the ability to look up equipment records and equipment service histories
• Added the ability to create Demand Maintenance work orders

Solutions

• Resolved a login error that could occur when attempting to log in with valid credentials
• Resolved an error that could occur when a user login times out
• Improved the Lookup Parts page
• Improved the Work Order Details page

Features

• Added a self-refreshing dashboard to FTMaintenance containing critical maintenance alerts, notifications, and key performance indicators
• Deprecated the Set Background Image feature in FTMaintenance

Solutions

• Corrected an issue where transactions for parts with high dollar value unit costs were causing an error message
• Improved the ability to send emails through a SMTP secure connection
• Improved the performance of the Work Order Cost History Report
• Improved the performance of the Estimated vs. Actual Labor Hours Report
• Improved the performance of the View Schedule feature within the PM Master module

Features

• Added the ability to access maintenance data from any internet-connected smart phone, tablet, or laptop
• Added French language support
• Added 3 new reports:
  • PM Forecast
  • Cost by Equipment Pareto Chart
  • Actual vs. Estimated Labor Hours

Solutions

• Corrected an issue where active work order records could not be closed
• Improved login security within FTMaintenance
• Improved the refresh function in the Timecard module

Features

• Enhanced data importation utility support for importation of multiple stockroom inventory records
• Improved the templating of several reports

Solutions

• Improved Chinese language support
• Improved error handling
• Improved new record entry within the Employee module
• Improved the PM Master Work Order Form to display a large number of equipment records
• Improved copy record functionality within Equipment, Inventory, and Vendor modules
• Enhanced Attachments functionality
• Improved query functionality of the PM Master Listing report
• Improved support for Pull/Restock functionality within DM Active work order records

Features

• Upgraded cost calculations when performing inventory transfers between stockrooms

Solutions

• Improved installation on Windows 8 and Windows Server 2012
• Improved performance of the transaction module
• Improved performance of pulled parts feature on PM work orders
• Improved performance of PM work order module’s labor tab
• Improved record selection and retention of PM work order module’s parts tab
• Added multiple record selection capability to the Inventory module
• Improved Receiving module queries
• Expanded access to attachments to users with read only module access

Features

• Improved multi-language support, including updated Chinese translations
• Optimized installation process on Windows 7 and Windows 8
• Increased the number of re-nameable fields

Solutions

• Improved performance of 8 reports
• PM History Labor Costs Report
• PM Master Work Order Listing Report
• PM Overdue Work Orders Report
• DM Active Work Order Template
• PM Active Work Order Template
• Work Order Cost History Report
• PM Work Order Cost History Report
• DM Downtime by Customer Report
• Improved queries in PM Active, PM History, and Equipment modules
• Improved performance of the “Pulled Parts” feature
• Improved “Assign To” selection on DM Active work orders
• Improved Group Rights new user additions

Features

• Improved the Asset Tree to handle large numbers of assets
• Improved the Attachment function to display large PDF files
• Improved the PM Work Order Cost History Report
• Improved the PM and DM Active Work Order Form to support long “Assign” field entries

Solutions

• Improved the performance of inventory transactions
• Optimized FTMaintenance to eliminate access violation errors
• Simplified error messages to make them easier to understand

Solutions

• A modification was made to correct an issue that may occur on FTMaintenance installations that use Windows Authentication.

Features

• PM Active Work Order Barcode Report enhanced to display cycle type of job number.
• The following new reports are now available:
  • DM Downtime by Customer Report
  • PM Status by Month Report

Solutions

• Many minor modifications and enhancements were made to the user interface.
• Improved inventory cost management system.
• Many reports were enhanced with minor modifications.
• Several minor improvements were made to the Mobile Module.

Features

• FTMaintenance Mobile and Mobile Barcode Application: Added the ability to easily check out and/or return parts in real-time using WIFI-enabled barcode scanners.

Features

• Expanded the query options associated with numerous FTMaintenance reports.
• Added the ability to add or subtract quantities from inventory in the Transaction Module.
• Improved Group Rights so that Service Request Direct Rights and Service Request Admin Rights are mutually exclusive options.
• Added the ability to generate automatic email notification of new service requests generated through the Service Request Module.
• Added the ability for new service requests to be automatically printed on a defined printer.
• Added support for Microsoft Windows 8 (PC and tablet), Microsoft Internet Explorer 10, Microsoft SQL Server 2012, and Microsoft Windows Server 2012.
• Enhancements were made to the following reports:
  • DM Equipment History Report
  • Work Order Cost History Report
  • DM Active Work Order Report
• Added Vendor Part Number to the quicklist in the Inventory Module.
• Added the ability to synchronize the Service Request Contact List with Active Directory users.
• Added the ability for zero minute Start/Stop intervals in the automatic labor tracking feature.
• Added additional keyboard shortcut keys.

Solutions

• The Send To field on the Pending Requests tab is now displayed when a service request is submitted to a user with a long name.
• Improved how work order numbers are generated.
• Pulled parts are now returned to inventory when an associated work order is deleted.
• Removed a script error that could be displayed with service requests that had multi-line descriptions

Features

• Automatic email notification when inventory reaches its reorder point.
• An entire Bill of Materials can now be selected when adding parts to a work order in the DM (Demand Maintenance) and the PM (Preventive Maintenance) Work Order modules.
• Additional descriptive information can now be associated to cost centers in the Cost Center Manager.
• Added a new Request for Quotation form that is accessible from the Reports menu and the Purchasing Module context menu.
• Added query options to the Inventory Purchases Report by Part Name and the Inventory Purchases Report by Part Number.
• Added a query option to the Purchasing module so that records that are not yet approved can be easily identified.

Solutions

• Improvements made to the Import utility.
• Improved accessibility to the online help file when accessing FTMaintenance using the Multi-Site client.
• Changed DM Overdue Work Orders Report to be more consistent with other reports.
• Corrected the calculation of total taxes on the Purchase Order form.
• Improved display of unit costs on the Inventory Purchases Report by Part No.
• Added Runtime Cycle as a valid query option to several reports.
• Standardized the Service Request Column to be more consistent across all work order modules.
• Improved operation of the following buttons: PM History Refresh and Start Labor.
• Improvements made to the following reports:
  • Purchase Order Form (USERPO.rpt)
  • Inventory Activity Report (INVENTACT.rpt)
  • Parts Used on Equipment – DM (INVWUDM.rpt)
  • Parts Used on Equipment – PM (INVWUPM.rpt)
  • DM Alarm History (ALARMDM.rpt)
  • PM Alarm History (ALARMPM.rpt)
  • DM Active Work Order Form (USERDMA.rpt)
  • DM History Work Order Form (USERDMH.rpt)
  • PM History Work Order Form (USERPMH.rpt)
  • Equipment Cost and Deployment History (DEPLOYMENT-HISTORY.rpt)
• Improvements made to the Alarm Module and the Service Request Module.
• Corrected an issue involving the printing of multiple attachment records.
• Corrected an issue regarding resizing of the Quick Screen.
• Improvements made to the Purchasing Module and the Employee Module.
• Corrected an issue regarding the display of some PDF attachments.

Features

• All previous editions (FTMaintenance Expert, FTMaintenance Professional, and FTMaintenance Enterprise) are now consolidated into a single version named FTMaintenance.
• A new Work Order Wizard simplifies the process of preparing work orders for closure.
• The interface and performance of the asset tree is improved.
• A new option to automatically calculate downtime of equipment is available.
• Additional user options regarding required fields are added: Actual downtime can now be required for work order closure; Causes and Status can now be required for creation and/or closure of work orders.
• Six (6) new, combined Work Order reports are now available.
• The ability to specify the location of the SMTP port is now provided.
• The Interface of the quick close procedure (as well as the Inventory, Receiving, Equipment, and Scheduling modules) has been enhanced.
• Group Rights are now automatically reset upon initial login.

Solutions

• DM (Demand Maintenance) and PM (Preventive Maintenance) Work Order Modules involving the creation, selection, scheduling, activation, and printing of work order records have been improved.
• Specific queries associated with PM reports, Transaction Log history, and Transaction Archive modules have been improved.
• Ten (10) reports have been improved.
• The Alarm module, Service Request module, Purchasing module, and Employee module have been improved.
• An issue involving the printing of multiple attachment records has been corrected.
• An issue regarding resizing of the Quick Screen has been corrected.
• An issue regarding the display of some PDF attachments has been corrected.

Features

• A new Asset Tree is available within the Equipment module.
  • Provides a comprehensive asset tree view of all assets, including facilities, equipment, and parts.
  • Is easy to build and populate using drag-and-drop functionality or specialized windows.
• A new Associations tab is available within the Equipment module providing a way to easily identify and swap comparable equipment.
• Improved reports are available for inventory management and purchasing incuding Purchase Order Form and Transaction History.
• Improved Deployment History report is available allowing users to easily track costs and deployment history or re-deployable assets.
• Equipment Status Options have been expanded to include: deployed, idle, on hand, out for repair, and retired.
• The Service Request module now supports Internet Explorer 9.

Solutions

• Reports have been improved and enhanced.
• Operations involving users who do not possess all privileges have been improved.
• Performance of Demand Maintenance (DM) and Preventive Maintenance (PM) work order modules has been improved.
• Cost Center management has been improved.
• Automatic queries refresh on empty data sets.
• Purchasing module performance has been improved.
• Query fields and quick list columns automatically match within the Inventory module.
• Change Start Dates automatically enable within the Employee module.
• Work order security features have been improved.

Features

• Response time when using Terminal Services has been improved.
• Password management has been enhanced.
  • Users are able to change their own passwords.
  • Support has been added for password changes required by security policies.
  • A separate password required by the Employee module has been eliminated.
• New reports have been added for inventory activities and part usage history.
• Support has been added for fully qualified domain names.
• Automatic time calculation and recording of work order labor has been added.
  • Users can click Start and Stop Labor buttons instead of manually entering time.
  • History of recorded labor is kept in labor logs.
  • User security option has been added to add, modify, and delete labor logs.
• Multi-cycle scheduling has been enhanced.
• Automatic assignment of cost center to work orders (using default cost center of first equipment assigned) has been added.

Solutions

• Operation of the task column within the DM Active module has been improved.
• Operation of the Equipment Name field has been improved.
• Operation of the Import Utility menu option has been improved.
• Validation of Inventory records has been improved.
• Additional user settings and data are maintained after an upgrade to a new version of FTMaintenance.
• Initial sorting of data in columns in the Quick List is restored after launch of FTMaintenance.
• Validation of Equipment records has been improved.
• Validation of Labor records has been improved.
• Unnecessary warnings when using the Scheduling module have been eliminated.
• Ability to use non-stock items on a requisition has been restored.
• Display of the Equipment field in DM Active records has been improved.
• Time required to generate reports has been reduced.
• Unnecessary error messages in various modules have been eliminated.
• Operation of the Description field on the Causes tab of DM Active records has been improved.

Features

• FTMaintenance demo is easier to install.
• Added new reporting menu and querying options for barcode reports.
• Expanded ability to flexibly define required fields. This release includes the ability to require fields for the work processes of:
  • Creating a requistion
  • Creating a purchase order
  • Performing an inventory transaction
  • Adding employee records
  • Adding customer records
• Added ability to enforce required fields from the import utility.
• Added tab indicators for tabs with required fields.
• Added ability to restrict description tab changes.

Solutions

• Improved layout of barcode reports to eliminate barcode length issues.
• Corrected operation of “Date Installed” queries.
• Improved operation of required fields feature.
• Improved work order auto print options.
• Improved design of several work order reports.
• Improved functionality of drop-down lists.
• Improved the Transaction History report.
• Restored work order quick close functionality.
• Restored work order equipment selection functionality.
• Improved operation of labor assignments to multiple task work orders.
• Improved Mobile Module tab operation within FTMaintenance.
• Improved ability of the field name utility to retain required field settings.
• Improved flexibility in entering quantity on hand for new inventory records.
• Improved demand maintenance work order deletion functionality.