Month: January 2021

Features

• Work Order Management
  • Mark a work order as complete.
  • Automatically enter a work order completion date and time when the work order is marked as complete.
  • View completed work orders.

Solutions

• The “Go Back” button on a service request’s edit page now works as expected.
• Runtime unit information can be entered during the creation of an equipment record.
• Previously uploaded record attachments now retain their original date and time stamp when new attachments are added.
• The inventory name now loads properly when using the “Next” button during the creation of an inventory group and inventory item.
• Manufacturer contact information (i.e., email address, phone, address) are no longer deleted when creating a manufacturer record from an asset record (via quick create).
• Location data now displays correctly when creating or editing an equipment record.
• Special characters (i.e., parenthesis) can now be used in a customer’s Phone field.
• Capital letters can now be used in a customer’s Email Address field.
• Locations can now be removed from inventory items.
• Warning messages regarding invalid field data are reset when cancelling the addition of or edit of a location.
• Data can now be entered in the Meter Type and Unit fields of a meter reading record.
• Non-numerical data is no longer erroneously entered in the Quantity Allocated field on the work order Tool tab.
• The system now notifies users when character limits are exceeded for an inventory item’s Number field.
• Clicking the linked work order number of a closed work order displays the associated work order history record.
• Inventory item details can now be accessed from a transaction history record.
• Transaction history data now displays properly.
• Locations records now properly load when creating or editing a stockroom record.
• Attachments can now be deleted from service requests.
• The correct dialog box now appears when editing a vendor from an asset record.
• Activated notifications remain active after notification event information is changed.
• A service request’s Required Date field now displays the correct time.
• The Update button on an asset record now works as expected.

Features

• Work Order Management
  • View who has performed work on a work order in the work order history grid.

Solutions

• Previously uploaded record attachments are no longer removed when new attachments are uploaded.
• A new maintenance category can now be added from Maintenance Category drop-down list fields.
• Special characters can now be used in an attachment’s Description field.
• The search functionality of the Property grid now works as expected.
• Consecutive Add transactions can be performed.
• Special characters can now be used in an equipment’s Model field.
• Special characters can now be used in an asset’s Description field.
• The meter reading sheet no longer removes assets from the sheet upon update.
• Special characters can now be used in a part’s Part Class field.
• Special characters can now be used in a tool’s Tool Type field.
• The system notifies users when character limits are exceeded for a part’s Asset Category and Part Class fields.
• Approved service requests that are cancelled return to a state of Pending.
• A rejected service request’s status now properly changes to Rejected.

A work order’s Priority is no longer automatically set if a priority was not set when the work order was created.

Features

• Inventory Management
  • Access frequently used inventory operations, such as transactions, through a graphical shortcut icon
• Service Request Management
  • Automatically update a service request’s status when work orders are closed
  • Access a service request’s related work orders from the service request

Solutions

• A service request’s Status can now be changed to a status other than Pending or Withdrawn.
• Required fields for asset downtime records now work as expected.
• The logged in user appears by default when creating asset downtime records.
• Changes to asset, inventory, and work order configuration take place immediately.
• The system notifies users when duplicate inventory group names are created.
  The system notifies users when character limits are exceeded for inventory  group names and descriptions.
• A manufacturer’s Country no longer defaults to United States.
• A manufacturer’s Type attribute now displays in the manufacturers grid.
• Indoor locations can now be added to the locations tree.
  The number of items in a stockroom is now calculated and displayed correctly.