Month: May 2021

Features

• Asset Management
  • Record asset downtime on work orders.
  • Edit asset downtime records.
• Deployment
  • Host and run FTMaintenance Select on your organization’s internal servers and network.
• Reporting
  • Generate a report that displays the details of a work order.
  • Generate a report that displays the details of a service request.
  • Generate a report that displays work order costs.
  • Generate a report that displays asset costs.
  • Generate a report that displays a list of assets.
  • Generate a report that displays a list of assets by location.
  • Generate a report that displays a list of active work orders.
  • Generate a report that displays a list of past due work orders.
  • Query reports to see a filtered set of data.
  • Export a report in Excel file format.
• Work Order Scheduling
  • View work orders on a calendar schedule, color-coded by maintenance type.

Solutions

• Corrected an issue that prevented Floor records that utilize special characters from being edited.
• Buttons related to adding Users or User Groups in Asset Configuration are more clearly labeled.
• Drop-down menus in the Stockroom Items list now work properly.
• The system now notifies users when illegal characters are used when entering a Description on a Service Request when creating a Service Request as a Guest.
• When creating a Maintenance Category on a new Service Request, the Maintenance Category field now automatically displays the newly created Maintenance Category.
• The system now properly validates phone numbers and email addresses when creating a Customer.
• The character limit for the Equipment’s Model Number field has been increased.
• The system now notifies users when the character limit is exceeded in the Asset Category field on an Asset record.
• Meter Type and Unit can now be entered on a new or added Meter Reading.
• The currently logged in User is automatically entered on a Downtime record.
• The system now notifies users when the character limited is exceeded in the Inventory Item Number and Inventory Item Name fields of an Inventory Item record.
• Downtime records can now be added when creating an Equipment record.
• The list of Parts, Properties, and Building records can now be sorted in ascending or descending order.
• A User’s Status is now displayed on the All Users page.
• Meter Reading details, such as Date, Data Type, and Units, are now automatically populated when the associated Meter Reading Definition is selected.
• Updating an Asset’s Location no longer changes the format of the address.
  The Service Request Configuration page now indicates the current Workflow Mode.
• The Service Requests section on the FTMaintenance Select Home page is now hidden when the Service Request configuration option is disabled.
• Asset Tree Nodes can now be filtered by Tag.
• Error messages no longer display when creating a Downtime record.
  A Location’s Location Type can now be updated successfully.
• When creating a Cost Center on a new Service Request, the Cost Center field automatically displays the newly created Cost Center.
• When creating a Customer on a new Service Request, the Service Request automatically displays the newly created Customer.
• One-time Tasks can now be deleted from Work Order records.
• Error messages no longer display when creating an Equipment record with a Runtime Unit.
• Values for Location Type now properly appear on the Add and Edit windows for Inventory Item Locations.
• Notification Events are no longer disabled when located via a search.
  Tooltips now display when hovering the mouse cursor over the icons in the Actions column on the All Work Orders page.
• Data with quotation marks can now be successfully imported.
• Updating the name of a child Location no longer changes the Location Type for the parent Location record.
• A new Customer’s Address now displays when a Guest creates a Customer from a Service Request.
• A Phone Number can now be entered on a Vendor record.
• Customers now display properly on Service Requests.
• The Manufactured Date and Installed Date fields are now correctly populated when Equipment data is imported.
• A Downtime record is automatically created when the Status of an Asset is changed to “Out of Service”.
• Property data can now be imported.
• An Area Unit field has been added to the Buildings import template.
• A Vendor Email field has been added to the Parts import template.
• Vendor Email and Vendor Description fields have been added to the Vendor import template.
• Work Orders now save Labor Logs for multiple Labor Resources.
  Deleted Users can no longer be edited.
• Transactions can now be performed on Buildings, Facilities, and Properties records.
• The Meter Reading Definitions grid now properly displays Units.
• Error messages no longer display when updating fields in the Meter Readings window.
• A Downtime Entry’s Start Time now properly saves the time as either AM or PM.
• Improved the selection of a State on a Work Order Customer record.
• The “Requested on Behalf of” fields no longer disappear when editing or updating a Cost Center on a Service Request with a Status of “Pending” or “Approved”.
• Corrected an error that prevented files from being attached to Equipment records.
• The system now notifies users when illegal characters are entered into the Phone field of a Customer record.
• Notifications for Blocked Work Order events now use the correct Notification Template.
• The system now notifies users when incomplete Address information is entered on a Customer record.
• A Customer’s Phone data is now saved when a new Customer is added from a Service Request.
• Non-required Custom Work Order Fields no longer prevent a Work Order from being saved.
• Adding a new Labor Resource from the Work Order Lead’s Name field no longer removes data from the Lead’s Name field.
• Updating a Stockroom location from the Locations page no longer disassociates a Stockroom Location with its parent Location.
• Corrected an error that prevented Units from displaying in the Meter Readings grid for a Facility or Tool.
• A Meter Reading’s Unit is now retained when adding a Meter Reading to a Part.
• Changes to a Meter Reading’s Units are now reflected in the Meter Readings grid.
• The character limit for Task Number has been increased.
• Asset Names that include spaces now properly display.
• Improved the process for submitting a Service Request.
• A Work Order Appointment’s Time now displays on all Appointment Blocks on the Work Order Schedule tab.
• Units are automatically populated when a Meter Reading Definition is selected.
• Floor names and numbers can now utilize a wider range of characters.
• Service Requests with a status of “Approved” can now be updated to “Information Requested”.
• Improved the process for editing a Downtime Entry record.
• Tooltips now display when hovering the mouse cursor over the icons in the Actions column on the Reports page.
• Corrected an issue that led to the inability to create or update an Equipment record.
• Corrected an issue that caused an error when adding a Meter Reading from the Meter Readings Sheet.
• Improved the ability to navigate to Draft Service Requests from other modules.