Features

  • Interface
    • Set and display the current time zone of the logged in user.
  • Work Order Management
    • Print work orders with attachments.
  • Reporting
    • Generate a report that displays work order completion metrics.
    • Generate a report that displays work orders by assigned labor resource.
    • Generate a report that displays downtime by asset.

Solutions

  • Corrected an issue that prevented Inventory Groups from being displayed when attempting to edit.
  • Corrected an issue that prevented the Priority drop-down list items from appearing on the Work Order creation page.
  • Vendor information can now be edited from an Asset record.
  • Indoor locations can now be created, added, or updated from an Inventory Item record without error.
  • Improved usability of the Service Request Form and Work Order Form reports.
  • Removed the requirement for a user to enter a Geofence Radius value.
  • Improved date range filters for service requests and work orders.
  • Corrected an issue that prevented phone numbers from being saved on Customer records.
  • Service Request configuration changes can now be saved without error.
  • New Inventory Item records now retain their Quantity on Hand values.
  • Corrected an issue that caused an error when selecting a Stockroom Location from the Location grid.
  • Individual occurrences of an appointment series can be deleted from the Global Schedule.
  • Improved Work Order Labor Log creation process.
    Corrected an issue that prevented a Work Order Location’s Location Type from being saved.
  • Runtime Units can now be created or edited via an Asset record.
  • Reduced the requirements for generating the Active Work Orders List report.
  • The Asset Cost History Report now works as expected.
  • Updated report headers to include the name of the organization.
  • Corrected an issue that prevented the Work Order Description field data from being displayed in the work orders grid on the All Work Orders page.
  • Values for a Vendor’s Phone and Email fields now properly display in the Vendor Details window when accessed on the Vendors page.
  • Values for a Task’s Assigned To, Estimated Hours, Actual Hours, and Completed By fields now properly display on a Work Order Task.
  • Improved search functionality when using keyboard commands.
  • Values for a Labor Log’s Name and Hours Estimated fields now properly display on the Edit Labor Log window.
  • Improved navigation of Transactions pages.
  • Improved the process of creating a Work Order using the quick creation method.
  • Improved search functionality in Transactions History.
  • Improved the process of attaching a file to a work order.
  • Improved the ability for users to search list items in report queries.
  • Location’s Description field now accepts multiple lines of text.
  • Improved query capability when filtering reports.
  • Corrected an issue that prevented reports from downloading.
  • An Asset’s Notes now reflect the correct date and time on which they were created.